Mobile / Sports
These terms set out the rules that apply when you access as88, fund your account via DuitNow or Bank Transfer, and use the services available to you in eligible Malaysia regions. Read through each section so you know exactly what governs your account activity and what choices you have.
By accessing as88 and opening an account, you enter into an agreement with us under the terms described on this page. These terms apply to every action you take on the platform — browsing game categories, funding your wallet, requesting withdrawals, and contacting our support team. Availability of any service depends on local law and is accessible only in eligible regions where local law permits. We reserve the right to update these terms when operational or regulatory circumstances require it. Where a change materially affects how you use your account, we will surface that change through the notification path shown in your account dashboard after login. Your continued use of the account after a notified change constitutes acceptance of the revised terms. If you disagree with any revision, the appropriate action is to stop using the account and contact support to close it. Specific transaction rules — including those relating to DuitNow transfers and Bank Transfer deposits — are governed by the terms stated at the point of transaction inside the deposit flow, and those operational rules are consistent with, and supplementary to, the general terms here. Touch 'n Go eWallet and FPX availability is subject to the same eligibility conditions.
Not every situation is covered equally. This section clarifies what the as88 terms govern directly, what sits adjacent to them, and where third-party rules take over — so you can identify the right place to raise a question.
These terms govern how you open, maintain and close your account on as88. This includes login credentials, identity verification steps shown during registration, and the conditions under which account access may be restricted. What we ask of you at each step is described in the account settings flow.
Deposits made through DuitNow and Bank Transfer, and any withdrawals processed back to your nominated account, fall within these terms. The specific limits and verification fields for each payment method are displayed inside the deposit and withdrawal screens at the time you initiate the transaction.
Game content available in the lobby — including titles from Joker, Microgaming, Pragmatic Play and PG Soft — is governed by these terms in respect of how you access and play. Game mechanics such as bonus rounds or prize structures are set by the individual game provider and are not altered by our terms.
Payment networks like DuitNow operate under their own service agreements. When a transaction is processed through those networks, the relevant network terms also apply. We do not modify or override third-party payment network rules; any dispute arising from network-side processing follows that network's resolution process.
These terms are not one-directional. You have specific practical actions available to you, and we are obliged to support them. You can review your transaction history — every DuitNow deposit and Bank Transfer entry is logged with a timestamp in the transaction record visible after login. If any personal detail on your account is incorrect, you can update it through the account settings page; where a change requires verification, the fields and document steps required are displayed there. If you believe a transaction has been processed incorrectly, you can raise a dispute through the support channel and we will investigate using the transaction logs on our side. Requests to close an account are handled by the support team; the steps to initiate that are available through the live chat or email route. We aim to respond to account-related requests within the timeframe stated at the point of contact, and the current status of any open request is shown in your account dashboard after login.
Every deposit and withdrawal — including DuitNow and Bank Transfer entries — is logged in your account's transaction history. Access this after login via the wallet section. If a record looks wrong, note the transaction ID shown there before contacting support.
Name, contact number and linked payment details can be reviewed in account settings. Fields that require re-verification will prompt the relevant steps on screen. Do not attempt to substitute account details that do not match your identity documents.
If a charge, restriction or account decision is unclear to you, send the transaction reference or account event detail to the support team. We work from the same transaction log you see in your account, so including the reference speeds up the review.
To close your account, contact support via live chat or email. Any outstanding wallet balance must be withdrawn to your linked Bank Transfer or DuitNow account before closure is finalised. The support team will walk you through the steps required.
Questions about how a specific term applies to your account, a transaction dispute, or a request to update your personal details — all of these can be directed to our support team through the channels below. When you contact us, include your account username and the relevant transaction or event reference so we can locate the record quickly.
The live chat widget is accessible from within your account after login. Use this for time-sensitive questions about a pending transaction or an account access issue. Our team will confirm receipt and provide a reference for your query.
For detailed terms questions — such as how a specific clause applies to your DuitNow deposit history or a Bank Transfer dispute — email gives you space to explain the situation fully. Include your account ID and the transaction reference in the subject line.
The current status of any open support request, as well as notifications about terms updates, is shown in your account dashboard after login. Check there first before submitting a duplicate contact — the dashboard reflects real-time case status.
Responsible handling of your account data is part of the commitment these terms represent. The sections below cover the four areas most relevant to you: how data is stored, how cookies operate on the site, what account-security practices apply, and how long we retain records.
Personal details you provide during registration and identity verification are stored in line with the data handling practices described in our Privacy Policy, which is linked in the footer. We do not share identifiable account data with unrelated third parties. Payment network partners — such as the DuitNow network — receive only the data required to process your transaction.
The as88 site uses session and functional cookies to maintain your logged-in state and remember your account preferences. You can manage cookie settings through your browser. Disabling functional cookies may affect how parts of the account dashboard display after login, including the transaction history view.
You are responsible for keeping your login credentials private. If you suspect your account has been accessed without authorisation, contact support immediately via live chat and we will place a temporary hold while investigating. Do not share your account password or one-time verification codes with anyone.
Transaction records — including DuitNow deposits, Bank Transfer withdrawals and account activity logs — are retained for the period required by applicable law and our internal compliance obligations. You can request a copy of your transaction history at any time through the support email channel; the steps for doing so are described in the Rights section of this page.
The questions below address what real account holders ask when they read through the as88 terms and conditions. If your question is not covered here, the support team can help via live chat or email.
Yes. Every deposit and withdrawal processed through DuitNow or Bank Transfer is governed by these terms. Additional transaction-level rules — such as minimum amounts and verification fields — are displayed inside the deposit flow at the point you initiate the transfer. Those operational rules sit alongside and supplement the general terms here.
When we update these terms, a notification is surfaced through your account dashboard after login. We do not rely solely on email for material changes. The updated terms are also reflected on this page with a revised effective date. Continuing to use your account after the notification date indicates acceptance of the revised version.
Yes. If a DuitNow deposit, Bank Transfer or withdrawal entry in your transaction history looks incorrect, contact the support team with your account username and the transaction reference shown in the wallet log. We will cross-reference our transaction records and respond with findings. Email support works well for disputes as it gives you space to detail the issue.
When you request account closure, your personal data and transaction records are retained for the period required by applicable law and our compliance obligations. You may request a copy of your transaction history before closing. After closure, active account access is removed but records are held in line with the retention period described in the Data Handling section above.
They run in parallel. The as88 terms govern your account and your relationship with us. When a transaction passes through the DuitNow network or an FPX channel, that network's own service agreement also applies to the network-side processing. Any dispute arising from network-side processing follows that network's own resolution process, not solely ours.
Access depends on local law and is available only in eligible regions where local law permits. We do not make eligibility decisions on behalf of the applicable law in any region. If you are unsure whether access is permitted in your area, check local regulations before opening or using an account. Our terms apply to accounts that are opened in eligible regions.